Our information management services help your organisation gain better insights and more informed decisions and actions every day.

Our information management approach and value

Information management is now at the heart of every modern business. Digital consumerism and the prevalence of data in applications, systems and spreadsheets means managing data and information is no longer a secondary, operational matter. It’s strategically important and can be a differentiator for your business.

Our expert consultants design, develop and implement information, data and analytics solutions that turn data-driven insights into every day actions that improve business performance.

We help organisations move to a more customer centric approach using information management tools and techniques to drive even greater business value from business and customer data by making insights more accessible and actionable for users and improving the ways in which information is consumed.

At Cygnis we believe there is a path that every organisation can follow to give them the best chance of success in the use of data and turning it into a market leading differentiator.

The diagram below illustrates such a path with leadership sponsorship and organisational structures the foundation to the success of any new initiative. Having appropriate technology and data production capability is of course a fundamental feature and many organisations fail in their information management strategies by stopping here.

To truly gain benefits and make data, information and analytics a differentiator there requires a rethink in the way decisions are made and how information and analytics supports decision making. If there isn’t a clear and purposeful use of data then it is hard for staff to see the value and make it a part of their everyday activity at work.

As with every significant change in an organisation, gaining the buy in from users and front line staff is critical to success. Adoption of new ways of using and accessing information comes from not only easy to use tools and processes, but from training and a ground swell of advocacy for the new ways of working and the value that the new data, information and analytics provide.

Focussing on the business value of information first such as having actionable insights easily available to front line staff or to customers will ensure that any investment in the way data and information is sourced, managed or consumed will be grounded in good business value.

Our clients value our business-led approach to information management and technology consulting. Our consultants relentlessly pursue a pragmatic approach to the way they work ensuring that any investment in information management is not academic or only for the benefit of a few back office teams, but for everyone in the organisation and more importantly for your customers.

Our information management services

We offer a broad range of information, data and analytics services tailored to the needs of your organisation or situation:

  • Information strategy development
  • Master data management
  • Data architecture design
  • Data governance and quality management
  • Enterprise content management
  • Data warehousing and ETL delivery
  • Integration of analytics applications
What to read next

We also recommend reading the HBR article “What’s your Data Strategy?”, published June 2017 and the book Management Information Systems: Managing the Digital Firm (15th Edition) written by Kenneth and Jane Laudon in 2017.

Contact us
1300 CYGNIS
info@cygnis.com
  • IM Strategy
  • Business Intelligence
  • Enterprise Data Management
  • Information Asset Management
  • Enterprise Content Management
  • Content Delivery
  • Data Governance
  • Data Quality
  • Master Data Management MDM
  • Metadata Management
  • Data Architecture
  • Data Privacy/Security
  • Data Retention and Archiving